How to File Complaint Against Bank with RBI , Online Filing of Compliant Against Bank

Anyone who is not satisfied with Banking Services cam file the Compliant Against the Bank with RBI(Reserve Bank of India) through Banking Ombudsmen. But First approach your bank with a written complaint.

You can approach the Banking Ombudsman IF

  1. You have not received a reply from your bank within one month from the date of receipt of complaint by the bank OR
  2. The bank has rejected your complaint OR
  3. You are not satisfied with bank’s reply

In case of any difficulty in lodging online complaint, you can also lodge the complaint by Email/Fax/Post. Contact details of all the Banking Ombudsman are given on the website of RBI at Check the Address of Bank Ombudsmen for Filing Complaint

Process of Filing Online Complaint, if you have not filed your complaint with bank then either file your complaint with Bank on plain paper with your name, address, bank account number and whats your complaint. Or you can file complaint online through RBI,

Select No Option if You are filing First Time Your Complaint against Bank and Select Yes if You have already filed your complaint with your Bank.

Complaint Form for RBI

If You Have selected No Option Following page will open and you have to submit the following details

  • Bank Name (Against which you have to file complaint
  • Account Number (if You are having)
  • BO(Banking Ombudsmen of Your region: Check BO of Your region)
  • Your Name
  • Address
  • Mobile and Telephone Number
  • Email Id 
  • Your Complaint

How to File Online Complaint Against Bank

In case if You have already filed you complaint and selected the yes option and secondary window will open and will ask whether 30 days have passed after filing your complaint if you select No then message will pop up asking you to wait for 30 days and if you select yes then new window will asking you to check the Status of Your Complaint which you have filed First Time

Check Complaint Status

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